We have created a testing adobe connect room. Once we logged in the room we came across a phone # 408-889-0898 as user in the room. We did not invite in that room as entry in the room is purely invitation only. Please advise how can we remove that user from the room.
Secondly when we submit the invite to participants and they logged into the room via URL and for audio they called in since we use generic number ; how can we identify them with their telephone number when they are using a Generic number to call in.
Any help will be apprecited.
I didn't find the right solution from the Internet.